Partner Survey

FIND OUT WHAT BUSINESS PARTNERS EXPECT AND HOW SATISFIED THEY ARE

Partner surveys are a method for generating information on expectations, satisfaction, and perceptions of an organization by existing or potential partners.

Partner surveys are used to obtain data and control information on:

  • Needs of the partners
  • Design of product and service offerings
  • Awareness and image of the company
  • Differentiating features from the competition
  • Pricing policy
  • Service policy
  • Communication policy

The terms partner survey, customer survey, partner interviews, partner expectations survey, partner satisfaction survey, franchise survey, franchise study, dealer survey, dealer study are often used synonymously with partner survey.

SURVEY METHODS

  • Written Survey
  • Online Survey
  • Telephone Survey
  • Personal Survey
  • Periodic Survey
  • Transactional Survey

SERVICES OF CONCERTARE IN THE FIELD OF PARTNER SURVEYS

Partners are an important part of many organizations. On the one hand, they ensure a nationwide offering, and on the other hand, they transport the company's brand values to the customer.

Especially for these target groups, concertare offers surveys tailored to the respective industry and the specific channel, which are carried out methodically analogous to customer surveys.

Each year, concertare conducts many national and international partner surveys in all industries and with all methods. Methodologically proven formulations exist for many questions, and benchmark data can be provided when these are used. Benchmark data makes it possible to determine the relative position of one's own company compared to other market participants.


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