Education and training are important building blocks to achieve acceptance and activate customer orientation at all levels. concertare offers individually designed trainings that focus on developing interpersonal skills for people with customer contact. The Trainer conceptualizes seminars, workshops or individual coaching according to the individual needs and requirements of the company.
concertare sets you on an efficient and automated path. Our methods lead to the ability to perform a large part of the staff training independently.
Coaches support employees in the implementation of processes that are linked to attitudes and behavior. Therefore our programs are designed depending on the outcomes of every company individually. They require thorough preparation and usually run over a longer period of time.