ACCELERATING THE IMPLEMENTATION OF IMPROVEMENTS WITH TIMELY AND TAILORED RESULTS COMMUNICATION
Crucial for the most self-directed, efficient implementation possible is results communication tailored to the respective recipient.
concertare offers reports for all groups of recipients (board of directors, management, sales management, marketing, market research, all the way to employees in customer contact) that are easy to understand and concisely identify points relevant for action. Upon request, trained employees provide the tested units with timely feedback, enabling them to immediately optimize actionable criteria with concrete measures.
Upon request, we present the results at various levels, answer participants' questions first-hand, and lead the discussion with participants and affected employees and managers.