Strong in the network.
In order to operate in international projects at the same high standards as we do in our national ones, concertare is an active member of an international network of partners.
concertare has founded an international network of partners in all relevant markets worldwide, specialized in Mystery Shopping and market research. The partners are leading agencies in their respective markets. All partners are personally known and work according to standards determined by concertare. The network has a field force of more than 1 million profiled shoppers and interviewers, conducting millions of visits and evaluations each year. Our clients benefit from an excellent know-how of global project operations combined with a detailed knowledge of local market.
concertare has been working for many years as a leading agency for international clients in more than 80 countries with its aim to establish German quality standards in the execution of market research and mystery research projects worldwide.
concertare is a member of MSPA (Mystery Shopping Providers Association), and through this our company has access to specialized resources to countries worldwide.
Thanks to our involvement and continuous collaboration with national and international service industries who work, as we do, in market forecasting, personnel development and customer relations, we have the acquired experience to take over international projects. Specially designed web-based software enables us to collect, analyse and report on a variety of data from various countries, languages and timezones.