Hospitality Industry

Successful customer loyalty in catering rests on much more than product quality.

concertare evaluates the key discriminating factors of your service, offering a program with results which will bring your guests back again and again.

Previously completed projects (national and international):

• Test visits
• Audits
• Customer surveys
• Customer forums
• Employee developement

Customers and projects (excerpt):

Marriott, Mövenpick, Renaissance