Hospitality Industry
Successful customer loyalty in catering rests on much more than product quality.
concertare evaluates the key discriminating factors of your service, offering a program with results which will bring your guests back again and again.
Previously completed projects (national and international):
- Test visits
- Audits
- Customer surveys
- Customer forums
- Employee developement
Customers and projects (excerpt):
Marriott, Mövenpick, Renaissance